Plumbing Paul Richens Plumbing Paul Richens

Vented or unvented hot water tank: what’s the difference?

If you have a hot water tank in your home, it will usually be either vented or unvented.

You might also hear these called hot water cylinders, but most people simply know them as the tank in the airing cupboard.

The difference between the two affects how water gets into the tank, how it reaches your taps and showers, and the kind of water pressure you can expect.

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Plumbing Paul Richens Plumbing Paul Richens

Soil pipe repair: whose responsibility is it?

If you’ve noticed a leaking soil pipe, unpleasant smells, repeated drainage problems or something simply doesn’t look right, talk to the Westflow team.
We’ll help establish what’s happening, explain what you’re responsible for and advise you on the right next step.

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Plumbing Paul Richens Plumbing Paul Richens

Leak detection & repair: finding the problem before it becomes a bigger one

A small leak can be hidden behind a wall, underneath a floor or somewhere within your plumbing, quietly causing damage before you even know it’s there.
And the water you can see isn’t always where the leak started.
That’s why good leak detection is about more than finding something wet. It’s about working out where the water is coming from and why.

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Plumbing Paul Richens Plumbing Paul Richens

Tap repair: small problem, worth fixing

A dripping tap is one of those things that’s easy to ignore. Until you hear it at 2am.
Or notice it’s been dripping for weeks.
Or realise the tap that used to work perfectly now needs a very particular combination of twisting, lifting and persuading just to turn off properly.
The good news is that most tap problems are relatively straightforward to diagnose and repair.

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Community Paul Richens Community Paul Richens

Small choices. Growing impact.

For Westflow, sustainability starts closer to home: helping people understand their heating, looking after the equipment they already have and installing efficient systems that are right for the property.
But we also believe that lots of sensible actions can add up.
So when one of our customers chooses Westflow for a new heating system, we put a little something back too.

Ten trees at a time.

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Heating Paul Richens Heating Paul Richens

Frozen boiler condensate pipe: what to do

If a condensate pipe regularly freezes, it may be particularly exposed to cold weather. Depending on the installation, there may be ways to reduce the risk, such as improving insulation or looking at how the external section of pipe has been installed.

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